COVID-19 PATIENT INFORMATION

Practice Update

12/06/2020

We are happy to announce that we are now able to resume a phased return to face to face orthodontic care; thank you for your patience and support during the recent weeks. To start with, we will not be able to offer our full range of procedures and frequency of appointments in order to comply with social distancing requirements. Please bear with us in the interim; we are endeavouring to get back to what will be a ‘new’ normal as soon as possible. We will be contacting our patients in due course with an appointment date and time.

Upon arriving for your appointment, we ask that you call or WhatsApp the practice mobile - the number will be on your appointment email; we will then respond when we are able to admit you to the practice. We have always been happy for family members to attend with patients; however at this time, we will only admit our patients into the building and would ask parents to wait in cars or outside. Patients will be required to wear their own lower face-covering prior to being admitted.

We very much look forward to seeing you soon. If in the meantime you have any problems with your appliance please visit our Facebook page for troubleshooting videos which should address the most commonly occurring problems. Thank you for your understanding, which we greatly value.